🔐 Privacy & Security

Of Shivaji Apps Privacy Policy — Your information is completely safe

Your personal data is our most valued asset. Here, Shivaji Apps is fully transparent about how your information is collected, used, and kept secure.

Last Updated: January 2026
SSL 256-Bit Encryption
Language: Bengali
256
Bit SSL Encryption
0
Sale of Data to Third Parties
24/7
Data Monitoring

GDPR-Compliant Policy
Your information is managed in accordance with international data protection standards.

How We Protect Your Information

Shivaji Apps' privacy policy is built to international standards — because your trust is our most valuable asset.

SSL Encryption Protection
🔒 Encryption

256-Bit SSL Encryption

Every transaction and personal detail you share is protected by bank-grade SSL encryption. No third party can access your information.

Personal Data Privacy
🛡️ Privacy

Your data is never sold

Shivaji Apps never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.

KYC Verification Security
✅ Verified

KYC-Based Identity Verification

We follow a KYC process to verify member identities. This prevents fraud and money laundering, keeping the platform safe for everyone.

Cookie & Tracking Policy
🍪 Cookies

Transparent Cookie Policy

We only use essential cookies. Ad-tracking cookies are completely disabled. You can change your cookie settings at any time.

Data Retention & Deletion Policy
🗑️ Delete Data

Right to Erasure

You may request the deletion of your personal data at any time. We process all such requests within 30 days.

Secure Payment Data Protection
💳 Payment

Maximum Protection for Payment Information

Whether you use bKash, Nagad, Rocket, or USDT, your financial details are fully encrypted at all times. Card numbers and PINs are never stored.

1. Introduction & Scope of the Privacy Policy

Welcome to Shivaji Apps. Our privacy policy explains in detail how your personal information is collected, stored, processed, and kept secure. It applies to our website, mobile app, and all digital services.

Shivaji Apps believes privacy is a fundamental right. That's why we are fully transparent about how we handle your information. This privacy policy is aligned with the EU's GDPR and international data protection standards.

Important: By using Shivaji Apps's services, you are considered to have accepted this privacy policy. Please read it carefully. If you have any questions, reach out to our customer care team.

This Privacy Policy was last updated in January 2026. Members will be notified in advance of any future changes.

2. What Information We Collect

Shivaji Apps only collects information that is strictly necessary to provide its services. A detailed breakdown of the data collected is provided below:

Data Type Example Mandatory?
Identity Information Full name, date of birth, NID number ✓ Yes
Contact Information Email, mobile number, address ✓ Yes
Financial Information BKash/Nagad number, transaction history ✓ Yes
Technical Information IP address, device information, browser Automatic
Gaming Activity Betting history, login logs Automatic
KYC Documents Passport copy, selfie photo On Withdrawal

We never store your password, full card number, or mobile banking PIN. Sensitive information of this kind is handled directly by the respective payment provider.

3. How We Collect Information

Shivaji Apps collects your information through several methods. Here's a transparent breakdown of each:

Information You Provide Directly

  • Information you provide when creating your account.
  • Documents uploaded for KYC verification.
  • Records of chat or email interactions with our customer care team.
  • Information provided when participating in promotions or surveys.

Automatically Collected Information

  • Your device's IP address and location data.
  • Browser type, operating system, and device ID.
  • A log of your gaming activity and transactions on the platform.
  • Cookie and session data — used to enhance your browsing experience.

Please Note: Automated data collection is primarily for security and fraud prevention purposes. This data is not used alone to identify you personally.

4. How We Use Your Information

Shivaji Apps uses your information only for specific, legitimate purposes. Each purpose is clearly explained below:

  • Account Management: To create, verify, and secure your account.
  • Payment Processing: To process deposits and withdrawals securely.
  • Service Improvement: To personalize your gaming experience and develop new features.
  • Fraud Prevention: To detect unusual transactions or suspicious activity.
  • Legal Compliance: To meet regulatory and compliance requirements.
  • Contact: To notify you of important updates, bonus offers, and promotions.
  • Responsible Gaming: To detect excessive gaming patterns and provide assistance to members.

Our commitment: Your data will never be used beyond the purposes stated above. Selling data to advertisers is strictly prohibited.

5. Data Sharing & Third Parties

Shivaji Apps does not share your data with third parties — with the following limited exceptions:

Your data may be shared when

  • Payment Providers: To process transactions via bKash, Nagad, Rocket, or USDT gateways.
  • Legal obligations: In response to a court order or a lawful request from a government authority.
  • Security Investigation: To regulatory authorities investigating fraud or money laundering.
  • Technology Partners: Technology providers essential to running our services — bound by the same privacy agreements we uphold.

Your Data Will Never Be Shared

  • To advertisers or marketing companies.
  • To any third party without your consent.
  • To data brokers for commercial gain.

Third-Party Responsibilities: All third parties we work with are contractually required to uphold the same privacy standards. Any breach of contract results in immediate termination of the relationship.

6. Cookies & Tracking Technology

Shivaji Apps uses cookies on its website to help improve your browsing experience. We only use essential cookies.

Cookie Types

  • Essential Cookies: Required to maintain login sessions and ensure security. Disabling these cookies will prevent the site from functioning properly.
  • Performance Cookies: Used to improve page load times and overall site performance.
  • Functional Cookies: Used to remember your language preferences and other settings.

Shivaji Apps does not use third-party advertising or tracking cookies. You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect the availability of certain services.

7. Data Retention & Expiry

Shivaji Apps retains your data only for as long as necessary. Each data type has a defined retention period:

Data Type Retention Period Reason
Account Information For as long as your account remains active Service Delivery
Transaction Records 5 years Legal Obligations
KYC Documents 3 years after account closure Regulatory Requirements
Customer Support Logs 2 Years Quality Control
Cookie Data Up to 1 year Personalization

Once the designated retention period expires, your data is securely deleted or fully anonymized. The deletion process is automated and verified through regular audits.

8. Your Rights

As a member of Shivaji Apps, you have certain important rights regarding your personal data. These rights are supported by international privacy laws.

Your Data Rights

Right to Access

You may request to view what information we hold about you. We will provide a full report within 30 days.

Right to Rectification

You may request corrections to inaccurate or outdated information. Many details can also be updated directly from your account settings.

Right to Erasure

After closing your account, you may request deletion of your personal data — except where retention is required by law.

Right to Object to Processing

You may object to marketing communications or certain types of data processing. Your objection will be respected.

Right to Data Portability

You may request a copy of your data in a machine-readable format.

Right to Restrict Processing

Under certain circumstances, you may request a temporary restriction on the processing of your data.

To exercise any of the rights listed above, contact our Customer Care team. We will process your request within 30 days.

9. Security Measures

Shivaji Apps employs the highest industry-standard technical and organizational security measures to protect your data:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Firewall Protection: Advanced firewall systems prevent unauthorized access.
  • Two-Factor Authentication: OTP verification as an added layer of security at login.
  • Regular Security Audits: Regular system audits conducted by third-party specialists.
  • Data Backup: Encrypted backups are stored across multiple secure servers.
  • Access controls: Only authorized personnel have access to specific data.

In the Event of a Security Breach: In the event of a data breach, Shivaji Apps will notify affected members within 72 hours and take immediate remedial action.

10. Protection of Children's Privacy

Shivaji Apps strictly does not provide services to anyone under the age of 18. This is a non-negotiable policy of our platform.

  • Age verification is mandatory during the registration process.
  • Any account identified as belonging to a minor will be closed immediately.
  • We do not knowingly collect or process any information from minors.
  • If you believe a minor is using our platform, please notify us immediately.

A Note for Parents: Monitor your child's online activity and consider using parental control software. If you have any concerns, contact our Responsible Gaming team.

11. Changes to the Privacy Policy

Shivaji Apps reserves the right to update this Privacy Policy as needed. When changes are made, our process is as follows:

  • Members will be notified by email or SMS before any significant changes take effect.
  • The date of the latest update will always be displayed at the top of this page.
  • Takes effect 7 days after the updated policy is published.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
  • Previous versions of the privacy policy are available upon request.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact the Shivaji Apps Data Protection Team. We will respond to your message as promptly as possible.

  • Live Chat: Click the live chat button in the bottom-right corner of the website — it's the fastest way to get a response.
  • Email: Email our support team and you'll receive a response within 24 hours.
  • WhatsApp: Send us a message on WhatsApp.

Formal data protection requests (such as access or deletion) are best submitted by email. Processing may take up to 30 days.

Our commitment: At Shivaji Apps, your privacy is our top priority. Every data protection request is taken seriously and handled with full transparency.

Start Gaming Safely Today

Your data is fully secure — join Shivaji Apps and enjoy gaming on a platform you can trust.

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