1. What Responsible Gaming Means
Responsible gaming means enjoying gaming as a source of entertainment — not as a way to earn money or escape stress. At Shivaji Apps, we believe every member can play consciously and in control, as long as they have the right information and tools.
Online gaming has become a popular form of entertainment for many people. But like any form of entertainment, it's important to set limits. Responsible gaming isn't just about placing smaller bets — it's about making decisions with your mental wellbeing, financial situation, and family responsibilities in mind.
Core Principles: Gaming on Shivaji Apps should always be enjoyable. When it starts causing anxiety, stress, or financial pressure instead of fun — that's when it's time to take a break.
Responsible Gaming is an active, ongoing process — it's not just about stepping in when things go wrong, but building healthy habits before they do. Shivaji Apps is committed to supporting all its members toward that goal.
How can you tell if your gaming is still under control?
- You don't chase losses or place more bets to recover what you've lost.
- Never spend more than your daily budget.
- Gaming is not interfering with family, work, or studies.
- There are other sources of joy in life beyond gaming.
- You don't feel the need to hide your gaming from anyone.
2. Signs of Problematic Gaming
Gaming addiction doesn't happen overnight — it builds up gradually. That's why it's important to stay aware from the start. Shivaji Apps wants every member to stay informed about their own habits.
Psychological signs
- Feeling restless or irritable when you're unable to play.
- The urge to keep playing after a loss in order to win the money back.
- Lying or being secretive about your gaming.
- Turning to gaming as a way to relieve stress.
Financial signs
- Repeatedly spending more than your budget.
- Borrowing money or dipping into savings to fund gaming.
- Unable to cover essential expenses because all funds went into gaming.
Social Signs
- Unable to spend time with family or friends.
- Difficulty focusing on work or studies.
- Arguments or conflict with loved ones over gaming.
Watch out for: If two or more of the above signs appear regularly, please take it seriously. Reach out to our customer care team — we're here to help, not to judge.
3. Shivaji Apps Control Tools
Shivaji Apps offers a range of effective tools to support responsible gaming. Use them to take control of your own gaming experience.
1
Set a Deposit Limit
From Account Settings, you can set your own daily, weekly, and monthly maximum deposit limits. Lowering a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period — this is by design.
2
Session Time Limit
You can set a maximum time limit for each gaming session. When the time is up, the platform will alert you and give you the option to log out.
3
Set Betting Limits
Decide in advance the maximum amount you'll place on any single bet. Once you reach that limit, the system will automatically stop you.
4
Reality Check Reminder
A pop-up will appear every 30, 60, or 90 minutes to remind you how long you've been playing and how much you've spent.
5
Cool-Off Period
You can temporarily close your account for anywhere between 24 hours and 30 days. During this time, logging in or making a deposit will not be possible.
6
Self-Exclusion
For a longer break, you can self-exclude for 1 to 6 months. Promotional emails will also be paused during this period.
4. Limit-Setting Guide
Setting the right limits is the most important step in responsible gaming. Take a look at the table below — it will help you understand what realistic limits look like.
| Limit type |
Effective from |
To change |
Advice |
| Daily Deposit |
Immediate |
24-hour waiting period |
For Everyone |
| Weekly Deposit |
Immediate |
7-Day Wait |
For Everyone |
| Monthly Deposit |
Immediate |
30-day waiting period |
For Everyone |
| Session Time |
From the next session |
At any time |
For Everyone |
| Cool-Off Break |
Immediate |
Upon expiry |
When needed |
| Self-Exclusion |
Immediate |
Upon expiry |
When needed |
Practical advice: Only spend what you can afford to lose without it affecting your daily life. Never play with borrowed money.
5. Self-Assessment Quiz
Answer the questions below honestly. This is not a formal diagnosis — but it's a good way to become more aware of your own gaming habits.
1
After a loss, do you feel a strong urge to keep playing just to win that money back?
If the answer is yes — this is known as "chasing losses," and it's an early warning sign of addictive behavior.
2
Do you spend more time or money on gaming than you planned?
If this happens repeatedly, setting a budget limit is essential.
3
Is gaming affecting your family life, work, or studies?
If yes — that's an important signal you shouldn't ignore.
4
Do you hide how much you game from the people close to you?
The urge to hide things adds to stress and damages relationships.
5
Do you play to escape stress, loneliness, or depression?
Gaming may offer temporary relief, but it does not resolve mental health issues in the long run.
6
Have you tried to cut back or stop gaming but couldn't?
This is a clear sign of losing control.
7
Have you borrowed money or dipped into your savings to fund your gaming?
Financial risk is a clear sign that the problem has reached a serious level.
Result: If you answered "Yes" to 3 or more of the questions above, reach out to Shivaji Apps customer care right away or use the self-exclusion feature. Seeking professional help is a sign of strength, not weakness.
6. Minor Protection Policy
Shivaji Apps firmly believes that online gaming is for adults only. We have put strict measures in place to ensure that no one under the age of 18 can access our platform.
- Age verification at registration: All new members must verify their age with a national ID or birth certificate.
- KYC Process: Identity verification is required before your first withdrawal.
- Suspicious Account Investigation: Any account suspected of belonging to a minor will be suspended immediately.
- Parental Control Software: We advise parents to restrict access to shared family devices.
For parents: If you suspect a minor is using Shivaji Apps, contact our customer care team immediately. We will investigate and take the necessary action.
7. How to Get Support
If you feel your gaming is getting out of control, you don't have to face it alone. Shivaji Apps and various support organizations are ready to help.
Via Shivaji Apps
- Reach out via live chat — our trained team will help you set up Responsible Gaming tools safely.
- You can set your own limits or activate self-exclusion directly from Account Settings.
- You can send a formal self-exclusion request by email.
What you can do on your own
- Let someone you trust — a family member or friend — know what you're going through.
- Turn off notifications from gaming apps.
- Spend time on hobbies or activities outside of gaming.
- Speak with a professional counselor or mental health specialist.
Keep in mind: Asking for help is never a sign of weakness. At Shivaji Apps, we're here for you — both at the table and when you need support.
