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Shivaji Apps FAQ – Answers to All Your Questions

From account setup to payments, bonuses, games, and security — browse our detailed FAQ for everything you need. If you still can't find what you're looking for, reach out to our support team.

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What can we help you with?

Choose a category below to find what you're looking for

Account & Registration

Find answers here for everything related to opening a new account, login issues, password resets, and profile updates.

Payments & Withdrawals

Detailed information on deposit methods, withdrawal processes, transaction timelines, and troubleshooting.

Bonuses & Promotions

Learn the simple rules around welcome bonuses, daily offers, cashback, and voucher usage.

Games & Platform

How to play each game, where to find new games, and solutions to any technical issues related to gaming.

Security & Privacy

Everything you need to know about keeping your account safe, KYC verification, and protecting your personal information.

VIP & High Roller

Learn about the requirements to join the VIP program, High Roller benefits, and exclusive offers for premium members.
Account & Registration

Registration Page Go ahead and enter your name, mobile number or email, and a strong password. Your account will be ready within minutes. Once registration is complete, you can immediately Log In page to log in and claim your welcome bonus.

No. Under Shivaji Apps policy, each person may only hold one account. If multiple accounts are detected, they may be suspended and any accumulated balance could be forfeited. For more details, please refer to our Terms & Conditions Visit the page.

Log In Go to the page and click the "Forgot Password?" link. Enter the email or mobile number you registered with — an OTP code will be sent to you. Use the code to set a new password. The entire process takes just 2–3 minutes.

After logging in, you can update your email, phone number, and address from your profile settings. However, changing your name may require KYC verification. Contact our support team if you run into any issues updating your information.

Yes. You can temporarily deactivate your account or submit a request to close it permanently. To learn more about responsible gaming, visit our Responsible Gaming page. Contact support and we'll walk you through the process.
Payments & Withdrawals

Shivaji Apps supports all popular payment methods in Bangladesh — bKash, Nagad, Rocket, Upay, and bank transfer. For more details, Payments Page View.

The minimum deposit on Shivaji Apps is ৳200. Even a small deposit is enough to start playing and qualify for bonuses. The maximum limit depends on your chosen payment method.

Withdrawals via bKash and Nagad are typically processed within 15 minutes to 1 hour. Bank transfers may take 1–3 business days. VIP members enjoy faster withdrawal processing.

First, wait 5–10 minutes — some transactions take a little time to process. If the issue persists, contact our support team with your transaction ID. Keeping a screenshot handy will help resolve the problem faster.

Yes! On Shivaji Apps, Voucher can be used to make a deposit. To find out where to get voucher codes and how to use them, visit our Voucher Page View.
Bonuses & Promotions

New members receive an attractive welcome bonus on their first deposit. Registration After completing registration, a bonus is automatically credited on your first deposit. To find out about current offers, Bonus Page View.

Each bonus comes with specific wagering requirements. For example, a 10x wagering requirement means you must place bets totalling 10 times the bonus amount before making a withdrawal. For full terms and conditions, Bonus Page and in the Terms & Conditions available.

Yes, on Shivaji Apps every day Login Logging in daily earns you a daily login bonus. The more consecutive days you log in, the higher the bonus grows. If you miss a day, the streak resets from the beginning.

To view all the latest offers and promotions, Latest Promotions page. There you'll find weekly cashback, reload bonuses, referral offers, and seasonal promotions.
Games & Platform

Shivaji Apps offers Live Casino, Sports Betting, slots, card games, fishing games, and much more. To browse the latest games, New Games Visit the page.

Absolutely. Shivaji Apps is fully mobile-friendly. All games run smoothly on both Android and iOS devices. You can play directly from your browser without needing to install a separate app.

Start by refreshing the page and checking your internet connection. Clear your browser cache and cookies, then try again. If the problem persists, let our support team know — they'll get it sorted out quickly.

The Live Casino section on Shivaji Apps features multiple tables with Bangla-speaking dealers. It's extremely popular among Bangladeshi players — playing in your own language makes the experience truly unique.
Security & Privacy

Shivaji Apps uses SSL encryption and advanced security technology to keep your personal information and transactions fully protected. Visit our Privacy Policy for full details.

KYC verification may be required for withdrawals above a certain amount. This involves submitting a copy of your National ID or passport. The process is in place to help keep your account secure.

Change your password immediately and notify our support team. We'll temporarily lock your account and launch an investigation. To stay safe going forward, use a strong password and never share it with anyone.

No. No Shivaji Apps staff or support team member will ever ask for your password. If anyone claims to be from Shivaji Apps and asks for your password, it's a scam. Report such incidents to us immediately.
VIP & High Roller

VIP points are earned automatically as you play regularly on Shivaji Apps. Once you reach a certain threshold, you'll be upgraded to the next VIP tier. For more details, visit our VIP Page View.

VIP members enjoy faster withdrawals, bigger bonuses, a dedicated account manager, exclusive promotions, and invitations to special events. The higher your tier, the greater the rewards.

For those who prefer placing high-stakes bets High Roller program is specially designed for them. It includes high-limit games, exclusive cashback, and premium services.

VIP point validity depends on your tier and account activity. Points remain active as long as you play regularly. Extended inactivity may cause your points to decrease. For the full policy, VIP Page available.

About the Shivaji Apps FAQ

Shivaji Apps is one of Bangladesh's most popular online gaming platforms. Millions of players log in every day to play games, make deposits, and process withdrawals. It's only natural that both new and existing members have plenty of questions. This FAQ page is here to provide clear, straightforward, and reliable answers to all of them.

How easy is it to create an account?

Opening an account on Shivaji Apps takes just a few minutes. Simply register with your mobile number or email, set a password, and start playing right away — no complicated process involved. Your welcome bonus is added automatically on your first deposit. This FAQ covers all common account-related issues in one place.

No need to worry about payments and withdrawals

Shivaji Apps understands how important convenient payment options are for players in Bangladesh. That's why all major mobile banking services are supported, including bKash, Nagad, and Rocket. Deposits are processed almost instantly, and withdrawals are handled quickly too. This Shivaji Apps FAQ covers all payment-related questions so you can transact with complete peace of mind.

When can you earn bonuses?

Shivaji Apps has no shortage of bonuses. Welcome bonus, daily login bonus, reload bonus, cashback, and voucher offers — there's almost always something available to take advantage of. However, each bonus comes with its own terms, so make sure to read them carefully before use.

What You Need to Know About Security

Shivaji Apps places player security at the top of its priorities. All transactions and personal data are protected using the latest SSL encryption technology. This section of the Shivaji Apps FAQ covers security-related questions so you can see exactly how well your account is protected.

Play Responsibly

Shivaji Apps believes gaming should be fun — not a source of stress or harm. If you ever feel that gaming is having a negative impact on your life, take a break right away and visit our Responsible Gaming page for assistance. We're always here for you.

Where can I go if I have more questions?

If you can't find your answer on this Shivaji Apps FAQ page, reach out to our live chat support — available 24 hours a day, 7 days a week. Resolving your issues quickly is our top priority.

  • Account issues — average resolution time under 5 minutes
  • Payment Issues — Contact Us with Your Transaction ID
  • Regarding Bonuses — Please Read the Terms & Conditions Carefully
  • Security concerns — get immediate support
  • VIP / High Roller — a dedicated manager is available to assist you

Topic-Based FAQ

Account & Registration Payments & Withdrawals Bonuses & Promotions Games & Platform Security & Privacy VIP & High Roller

Useful Links

Payment Methods Bonus Offers New Games Latest Promotions VIP Program Responsible Gaming Terms & Conditions

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